While ERP integration became a dire need for every business, eCommerce stands no exception to that. No sooner online businesses moved to the forefront trading heaps of products in different categories and handling vast transactions every single day. Thus, in every way, ERP becomes an imperative tool for eCommerce businesses too for streamlining data, fulfillment of every order in time and enhancing customer satisfaction.
Integrating ERP software in eCommerce contributions huge value to the businesses and partnerships in some notable advantages of introducing the virtual customer-facing facade. Here are mentioned few persuasive benefits of implementing ERP software into an eCommerce store.
# 1 Data Redundancy, Manual Tasks and Manual Errors are eliminated
With the increasing relevancy of online business in the retail space, the storage and transmission of data, web requests and customer's point of interests are integrated into the ERP framework. In another way, all the minority elements and information relating to stock from the ERP get transferred easily to the web-based business doorway.
# 2 Internal process productivity gets improved
ERP software systems play a crucial role in streamlining the online businesses processes by lessening the involvement of workforce. Customers orders get automatically integrated into the ERP system in real time which normally helps the admin or back office executive to track orders consistently. Thus, they can start with order processing sooner. To put together, integration cuts down the order-fulfillment cycle clearly.
# 3 Inventory management becomes an easy job
All the customer data and deals show up instantly in the ERP framework and owing to such steadfast exchanges of information, stocks are likely to get refreshed. Successively, with precise and timely data on stock and ordered transactions, an eCommerce business can properly plan their product purchases, thenby cutting down the inventory costs.
# 4 Customer management gets easier
ERP integrated software offers a great ease of customer management to the eCommerce businesses with detailed and updated product information, real-time order tracking, information about inventory availability. These altogether enhance the level of customer satisfaction and aids an eCommerce company to win trust of the customers.
# 5 Accurate financial reports can be produced
While eCommerce web applications now itself generate the financial sales reports. By integrating ERP into the eCommerce application will help in creating trial balance, balance sheet, cash flow statement and profit / loss statement, all of which are needed to maintain clarity in the financials management.
While these defines the cardinal benefits of integrating ERP with eCommerce, it is now up to the hands of eCommerce businesses in India to comprehend them and adopt them wisely for seamless management. They need to keep in mind the relevance of ERP in offering better services to their customers. Availability of data with perfect precision, up-to-date order processing, on-time delivery, all result in delivering the best of services to the buyers.